Frequently Asked Questions
Everything you need to know about our sweet treats and delivery.
How should I store my Flower & White products?
Our meringues and chocolate treats should be stored in a cool, dry place away from direct sunlight. Once opened, keep them in an airtight container to maintain their signature crunch.
Are your products suitable for vegetarians?
Yes, all Flower & White products are 100% suitable for vegetarians. We pride ourselves on using high-quality ingredients that meet vegetarian standards.
Do you offer gluten-free options?
Many of our products are naturally gluten-free. Please check the specific product descriptions and ingredient labels for the 'Gluten-Free' certification before purchasing.
What is your shipping policy for delicate treats?
We take extra care in packaging to ensure your treats arrive in perfect condition. Orders are typically processed within 1-2 business days and shipped via tracked courier services.
Can I return food items if I change my mind?
Due to the perishable nature of our products, we cannot accept returns for food items unless they arrive damaged or defective. If there is an issue with your order, please contact our support team within 48 hours.
Is your packaging eco-friendly?
We are committed to sustainability. Our paper-based pouches are recyclable, and we are constantly working toward making 100% of our packaging plastic-free or fully compostable.